Terms of service.

D&J's Sparkle and Spin: Website Terms of Service

Last Updated: August 17, 2025

1. Introduction

Welcome to the D&J's Sparkle and Spin website ("the Website"). The following terms and conditions ("Terms") govern your use of this Website and the services provided by D&J's Sparkle and Spin ("the Company," "we," "us," or "our"). By accessing or using the Website or our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website or our services.

2. Description of Services

D&J's Sparkle and Spin provides professional laundry services, including drop-off, pick-up, and delivery, for clothes, linens, and bulky items such as comforters. The services are subject to the pricing and policies outlined on the Website and in these Terms.

3. Your Responsibilities

As a user of our services, you agree to:

  • Provide accurate information: Ensure all personal and contact information is truthful and accurate.

  • Properly prepare your laundry: Do not include any hazardous materials, items that require special cleaning not specified in our service options, or items that are not suitable for standard washing and drying procedures.

  • Secure your items: Securely bag and tag your laundry for drop-off or pick-up to prevent loss or mix-ups. The Company is not responsible for items not properly prepared.

  • Payment: Pay for all services in full and on time as per the pricing specified.

4. Payment and Pricing

All prices for services are listed on the Website and are subject to change. Payment is due at the time of booking on the website. We reserve the right to refuse service or withhold items until full payment has been received.

5. Limitation of Liability

We take the utmost care with your laundry. However, the Company's liability for any damaged or lost items is limited. We are not liable for:

  • Normal wear and tear: Including but not limited to color fading, shrinkage, or pilling that may occur during the normal washing process.

  • Items left in pockets: We are not responsible for damage to items or personal property left in pockets.

  • Damage to delicates: We are not responsible for damage to items that are not suitable for standard washing and drying.

  • Incorrect cleaning methods: It is your responsibility to specify any unique cleaning requirements for your items. We are not liable for damage resulting from unstated needs.

Our total liability for any lost or damaged items will not exceed ten (5) times the cost of the cleaning charge for that item. Claims for lost or damaged items must be submitted within 48 hours of service completion.

6. Termination of Service

We reserve the right to refuse service to anyone at any time for any reason. We may also terminate or suspend your access to the Website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

8. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: DJsparkleandspin@gmail.com

9. Entire Agreement

These Terms, together with any documents expressly incorporated by reference, constitute the entire agreement between you and D&J's Sparkle and Spin.